Exceptional stays start with understanding
Exceptional stays start with understanding
Your hotel knows a lot. It just lives in twenty different places.
Take one evening at one property.
Same guests, same systems, same data. Here’s what happens when it all connects.
Then the rain comes in.
Everyone heads to the buffet. Your Japanese restaurant sits half empty.
Aiva42 guests who love a great meal.
Aiva finds them and offers each one a table. Nothing for your team to do.
The best dinner of their stay.
A crowded evening becomes $300 per guest, from a night that was going nowhere.
Your hotel knows a lot. It just lives in twenty different places.
Take one evening at one resort.
Same guests, same systems, same data. Here’s what happens when it all connects.
Then the rain comes in.
Everyone heads to the buffet. Your Japanese restaurant sits half empty.
Aiva42 guests who love a great meal.
Aiva finds them and offers each one a table. Nothing for your team to do.
The best dinner of their stay.
A crowded evening becomes $300 per guest, from a night that was going nowhere.
Every request answered.
Every request, complaint and conversation remembered.Guests reach Aiva via text and voice. Aiva answers, sends each task to the right team, and records everything guests ask for, including what your hotel couldn’t offer.
Every request answered.
Every request, complaint and conversation remembered.Guests reach Aiva via text and voice. Aiva answers, sends each task to the right team, and records everything guests ask for, including what your hotel couldn’t offer.
Aiva understands your systems as well as your staff does.
Works with the systems you already run.Aiva connects to your PMS, POS, spa and housekeeping tools. Nothing to replace, nothing new for your team to learn.
Aiva understands your systems as well as your staff does.
Works with the systems you already run.Aiva connects to your PMS, POS, spa and housekeeping tools. Nothing to replace, nothing new for your team to learn.
Your data knows more than it’s telling you.
Every system in your hotel holds part of the story. Aiva brings them together, so data that was never useful on its own starts explaining what’s happening, and what to do about it.
Guests ask for the spa between 9:00 and 12:00, but it opens at 13:00. Move therapist shifts earlier. The spa opens at 12:00.
Your data knows more than it’s telling you.
Every system in your hotel holds part of the story. Aiva brings them together, so data that was never useful on its own starts explaining what’s happening, and what to do about it.
Guests ask for the spa between 9:00 and 12:00, but it opens at 13:00. Move therapist shifts earlier.The spa opens at 12:00.
Your data knows more than it’s telling you.
Every system in your hotel holds part of the story. Aiva brings them together, so data that was never useful on its own starts explaining what’s happening, and what to do about it.
Guests ask for the spa between 9:00 and 12:00, but it opens at 13:00. Move therapist shifts earlier.The spa opens at 12:00.